Memos to struggling fashion retailers
Apr. 21st, 2008 05:26 pmDear Gap:
You would probably sell more clothes if you ever had anything in a
size larger than Medium, or about 6, for more than half an hour after
you uncrate it.
I am just a lowly shopper, of course, without any pretensions to the
kind of high-powered retail smarts you are doubtless applying to your
current impressive business turnaround. But I would have thought that
the stacks and stacks of clothes in your sales bins marked XS and S
and 0 and 2 might be some kind of clue.
Love,
me (who bought a black cardigan in medium, but would really have
preferred a large)
Dear Cotton Ginny:
I am your demographic. Your clothes fit me, and I like them.
Furthermore, I live around the corner from one of your stores. Here is
how to get me to buy more of your clothes:
Sustainable is good, and wacky experimental-fibre experimental-design
clothing is all very well in its way, but could you kindly arrange to
have the basics available more than four months out of twelve? And by
basics I mean jeans that fit, T-shirts in colours that don't make my
eyeballs bleed, and a reasonable selection of seasonal casual wear.
(Thank you for not falling prey to Gap's sizing problem, though.)
Thank you for your kind attention to this matter.
Love,
me
You would probably sell more clothes if you ever had anything in a
size larger than Medium, or about 6, for more than half an hour after
you uncrate it.
I am just a lowly shopper, of course, without any pretensions to the
kind of high-powered retail smarts you are doubtless applying to your
current impressive business turnaround. But I would have thought that
the stacks and stacks of clothes in your sales bins marked XS and S
and 0 and 2 might be some kind of clue.
Love,
me (who bought a black cardigan in medium, but would really have
preferred a large)
Dear Cotton Ginny:
I am your demographic. Your clothes fit me, and I like them.
Furthermore, I live around the corner from one of your stores. Here is
how to get me to buy more of your clothes:
Sustainable is good, and wacky experimental-fibre experimental-design
clothing is all very well in its way, but could you kindly arrange to
have the basics available more than four months out of twelve? And by
basics I mean jeans that fit, T-shirts in colours that don't make my
eyeballs bleed, and a reasonable selection of seasonal casual wear.
(Thank you for not falling prey to Gap's sizing problem, though.)
Thank you for your kind attention to this matter.
Love,
me
no subject
Date: 2008-04-22 12:50 am (UTC)no subject
Date: 2008-04-22 11:57 am (UTC)All these retail buyers have to do is look around to realize that the average person is not a size 0. *eyeroll*